Casey Keefe
-
Total activity43
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions11
Activity overview
Latest activity by Casey Keefe-
Casey Keefe commented,
Hi Zendesk - In partnership with our Premier team, we have identified that something in our theme (Mink) is preventing the customization of Web Widget. This was determined by plugging the code into...
-
Casey Keefe commented,
Thank you GabUpon further investigation and working with our ZD engineers, it looks like some of these customizations are no longer available now that we have ZD Messaging deployed on the backend (...
-
Casey Keefe commented,
Hi Zendesk - I am attempting to customize Web Widget for a Brand under our main account (in order to differentiate the Brand), but unfortunately none of the window.zESettings API calls are working ...
-
Casey Keefe commented,
Thanks Gabriel Manlapig !What we discovered (with the help of our Premier team), was that the widget was appearing only if we were on the company's VPN.The widget did not appear when visiting the p...
-
Casey Keefe commented,
Hello Zendesk!I am trying to disable the messaging / web widget for a new Brand under our main account. When I activate the Brand Help Center, the messaging / web widget appears in the bottom-right...
-
Casey Keefe commented,
Hi Greg Katechis - Thanks! Yes, we have been getting the same result. This code has been on the live page for months with no reported issues as well.For a bit more scope - we are essentially trying...
-
Casey Keefe commented,
Thank you Greg Katechis ! This code is currently on new_request_page.hbs
-
Casey Keefe commented,
Hi Everyone - Anyone have any ideas why the closing tag for <script> here is showing in red? I've gone line-by-line, but can't seem to figure it out. Thanks in advance!
-
Casey Keefe commented,
Thank you Viktor Osetrov - I will take a look! I forgot about the built-in System Guide Settings.
-
Casey Keefe commented,
Hi Zendesk - Is there any way to delete the default templates for pages that are unused on our Help Center, such as community_topic_page.hbs ? Or, if not, a way to make them inaccessible to users?P...