John Burke
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Recent activity by John Burke-
Best way to temporarily shut down phone lines?
AnsweredHi there! We're new to Zendesk and are in the process of rolling out Zendesk Enterprise to our team. I'm trying to figure out the most efficient way to temporarily turn off our phone lines for a sp...
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Proactive greeting in Messaging
CompletedWe're in the process of setting up our Zendesk account and I was dissapointed to learn that we needed to turn off Messaging and use the Classic Chat in order to be able to utilize a proactive greet...