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Josh Hill

Joined Jun 25, 2024

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Last activity Sep 16, 2024

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ACTIVITY OVERVIEW

Latest activity by Josh Hill

Josh Hill commented,

CommentTicket customization

Hi all,

I've been reading through the comments and I've searched google/chatgpt/reddit. I'm trying to see if it's possible to add a multi-line field with text in the actual field that can't be edited by the enduser/customer. I can edit the title that's shown and the description, but I'd like the description to be what is actually in the text box, and not the description:

I'd like the “New hires will receive” blurb to actually be in the text box. Sorry if this is a goofy request, I'm trying to put together a “New Hire” form but I'm not well versed in json/coding/whatnot

 

Thanks

Josh

View comment · Edited Sep 16, 2024 · Josh Hill

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Josh Hill commented,

Community comment Discussion - Tips and best practices from the community

Hi there,

I really appreciate the write up. I know it's been a few years since this was posted but I seem to be having an issue with the tickets being generated after setting up the triggers and macro. Hopefully you're still around the forum.

 

Thanks!

View comment · Edited Jun 25, 2024 · Josh Hill

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