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Mobyfox Customer support
Joined Jul 13, 2022
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Last activity Aug 05, 2022
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Latest activity by Mobyfox Customer support
Mobyfox Customer support commented,
Hey Brett,
Perfect that clears it up for me! Many thanks!
View comment · Posted Aug 05, 2022 · Mobyfox Customer support
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Mobyfox Customer support commented,
Hi There,
I am trying to set up an automatic response email and I want to set it up so that when a certain email is sent to us containing certain text, that trigger and automatic email (that I have made) to be sent and to solve the ticket, How do i go about doing that?
View comment · Posted Aug 05, 2022 · Mobyfox Customer support
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Mobyfox Customer support commented,
Hello Customer care team!
I am following the steps to set start setting up SLA's but I don't seem to have it? Maybe my level of access?
Please see above where Business rules > Service level agreements. is missing,
Please inform me as to why? A little new to setting up here,
Many thanks!
View comment · Posted Jul 13, 2022 · Mobyfox Customer support
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