Mobyfox Customer support
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Recent activity by Mobyfox Customer support-
Hey Brett, Perfect that clears it up for me! Many thanks!
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Hi There, I am trying to set up an automatic response email and I want to set it up so that when a certain email is sent to us containing certain text, that trigger and automatic email (that I have...
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The link that was sent by yourself is giving me an Oops error, See Defining and using SLA policies.
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Hi Lisa, Understood, may I ask to be directed via link to view both these plans? As we wish to upgrade! Many thanks!
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Hello Customer care team! I am following the steps to set start setting up SLA's but I don't seem to have it? Maybe my level of access? Please see above where Business rules > Service level agreem...
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Hi, Im looking to set up service level agreements (SLA's) but when I follow your instructions I cannot find the Business rules > Service level agreements. I only see Triggers and Automations, Pleas...