Nina
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Total activity17
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Last activity
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Activity overview
Latest activity by Nina-
Nina commented,
I'm trying to create a personal view of my agents' daily addressed tickets. I would simply like to know how many public replies they send during their shift, but can't set this up as there is no su...
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Nina commented,
We support 5 brands through Zendesk; each brand has a growing client database, so 1000 MAU sounds like a joke to us. If we are to pay $75 per month for each additional 500 MAU we will have to find ...
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Nina created a post,
The reliability of the Explore reports on various plans
I'd like to bring to your attention my most recent findings about the accuracy of Explore reports. We use Growth Suite, and to be honest, I'm disappointed by the number of restrictions this plan im...