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Asafe Souza Ramos's Avatar

Asafe Souza Ramos

Joined Mar 15, 2023

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Last activity Aug 15, 2023

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ACTIVITY OVERVIEW

Latest activity by Asafe Souza Ramos

Asafe Souza Ramos commented,

CommentTicket customization

Is the limit of 300 forms for only active or active and active forms?

View comment · Posted Aug 15, 2023 · Asafe Souza Ramos

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Asafe Souza Ramos commented,

CommentBusiness rules

Hi.

How can I create a new automation on the problem ticket based on your incident ticket? It's possible? If not, what alternative?

View comment · Posted May 05, 2023 · Asafe Souza Ramos

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Asafe Souza Ramos commented,

CommentUsing themes and customizing your Help Center

How to access a agent email from script.js theme? I found the HelpCenter, but there is a deprecate/legacy notice, so there are no guarantees. Is there another way?

let agentEmail = HelpCenter.user.email;

View comment · Posted Mar 15, 2023 · Asafe Souza Ramos

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