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Gia Passalacqua

Joined Feb 07, 2025

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Last activity Feb 07, 2025

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Latest activity by Gia Passalacqua

Gia Passalacqua created a post,

Post Feedback - Ticketing system (Support)

I'm not a fan of the new home screen layout. It’s so hard to see which tickets were last replied to by the client. The updates section is unappealing and difficult to read. Previously, client updates included a preview of the messages. It would be better if my own updates on tickets weren’t shown, or at least if there was an option to filter and show only the latest tickets with client replies.

Posted Feb 07, 2025 · Gia Passalacqua

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