Max Nason
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Total activity73
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes27
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Activity overview
Latest activity by Max Nason-
Max Nason commented,
It would be just great to be able to initiate proactive conversations based on events in the CRM.I think this would be relevant to all zendesk users in the financial industry, and it would provide ...
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Max Nason created a post,
Binding tickets to incidents and problems using macros
Hi team! I find it a very interesting idea to add to macro actions the ability to attach tickets to an incident or problem ticket. In this case, when incidents occur, it will be much easier for use...
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Max Nason commented,
Paul Von Yes the error still persists
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Max Nason created a post,
Unavailability of layouts
Hi ! I am facing a problem, when I go to admin center, and click on the layouts section, I get an error as shown in the screenshot, and in the developer tool I see error 451.
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Max Nason commented,
Karen Hynes Yes, of course we filled it out very much looking forward to feedback from you:)
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Max Nason commented,
Hi Karen Hynes Hope all is going well for you! Maybe there is any news when the implementation will continue , and we can try to use the functionality?
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Max Nason commented,
Hi! We filled out quite a long time ago, but this EAP is not activated for us yet, maybe there are some problems ?
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Max Nason commented,
Great news! It will really improve the search and customer experience. I'd really like to see support for Ukrainian
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Max Nason commented,
Hi!We have a question, we have problems with zendesk both at remote work and in the office, in the office we did a significant upgrade of network equipment, but it did not really fix the situation....
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Max Nason commented,
Hi community! And what about the historical reporting on the status of agents, as I understand it will be implemented as part of the functionality described above?