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Jeremy Browne
Joined May 30, 2022
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Last activity Jul 03, 2023
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Latest activity by Jeremy Browne
Jeremy Browne commented,
Would it be possible for me to set the "Tickets created - Hour" to a particular timezone? We have certain groups of agents operating in certain time zones; so it would be great if I could build this report relative to the timezone for the groups I've filtered down to.
If not possible, what sets the timezone for the "Tickets created - Hour" column?
View comment · Posted Jun 16, 2022 · Jeremy Browne
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Jeremy Browne commented,
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Jeremy Browne commented,
I couldn't upvote this one enough. We use Zendesk with multiple brands configured and it would be great if I could filter the dashboard view to be specific to a brand.
View comment · Posted May 30, 2022 · Jeremy Browne
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