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Mandy Kyle
Joined Dec 30, 2022
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Last activity Jul 25, 2024
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Latest activity by Mandy Kyle
Mandy Kyle commented,
I need to add lines in the following area codes: 737, 310, 210 and 760. I am needing the last 4 digits to be 2253 (CAKE). I cannot locate anything close to 2253 as the last 4 digits. Can you assist with that. please? Also for area codes 310 and 210 I receive the message To purchase numbers in this region, contact Zendesk Customer Support.
View comment · Posted May 08, 2024 · Mandy Kyle
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Mandy Kyle commented,
Searching for a number with x's to get a specific number does not work for me. Also 2 of the new numbers I am requesting when I put the area code in it says To purchase numbers in this region, contact Zendesk Customer Support. this is the last thing I want to do since it takes a long time and there is a lack of response until overnight.
View comment · Posted May 08, 2024 · Mandy Kyle
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Mandy Kyle commented,
Has this feature been added? Is there a way to differentiate between tickets for callbacks that did not happen and tickets set up for calls forwarded?
View comment · Posted Aug 31, 2023 · Mandy Kyle
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Mandy Kyle commented,
It is 3rd quarter 2023. Is there a way to search deleted tickets efficiently yet?
View comment · Posted Aug 30, 2023 · Mandy Kyle
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Mandy Kyle commented,
is the time it takes to complete a call back calculated in the average answer time?
View comment · Posted May 05, 2023 · Mandy Kyle
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Mandy Kyle commented,
This also does not work for my team.
View comment · Posted Dec 31, 2022 · Mandy Kyle
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Mandy Kyle created a post,
Are we able to place a caller on hold and make an outbound call then come back to the initial caller?
Posted Dec 30, 2022 · Mandy Kyle
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