
Mandy Kyle
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Last activity
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Activity overview
Latest activity by Mandy Kyle-
Mandy Kyle commented,
Has this feature been added? Is there a way to differentiate between tickets for callbacks that did not happen and tickets set up for calls forwarded?
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Mandy Kyle commented,
It is 3rd quarter 2023. Is there a way to search deleted tickets efficiently yet?
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Mandy Kyle commented,
is the time it takes to complete a call back calculated in the average answer time?
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Mandy Kyle commented,
This also does not work for my team.
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Mandy Kyle created a post,
Hold
AnsweredAre we able to place a caller on hold and make an outbound call then come back to the initial caller?