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Fadzilla Ersalle
Joined Jun 02, 2022
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Last activity Jun 02, 2022
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Fadzilla Ersalle commented,
CommentMeasuring success
Hi RichL
With reference to the first question that Anuj Singh asked you on CSAT reminders, how do we configure the CSAT settings such at only those who have not rated gets the reminder survey? This is to avoid duplicates as customers who have rated us the first time may rate us again the second time when they get the reminder.
Regards,
Zil
View comment · Posted Jun 02, 2022 · Fadzilla Ersalle
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