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☆BeaconHelp

Joined Feb 08, 2023

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Last activity Mar 06, 2023

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Latest activity by ☆BeaconHelp

☆BeaconHelp commented,

CommentBuilding reports

Hello experts, I have created and added data to the date type fields - 'contract start date' and 'contract end date'  for each organization master for each client company (requester organization).
And also adding a custom field called 'Service Hour' to the ticket fields and adding a number value to every ticket.
What I want to do is sum up the 'Service Hours' of tickets resolved between the 'Contract Start Date' and 'Contract End Date' for each organization and display them in a report or dashboard. I've been looking for a way for a few days myself, but I'm having difficulties, so I'm asking for help.

View comment · Posted Mar 06, 2023 · ☆BeaconHelp

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☆BeaconHelp commented,

CommentBuilding reports

Hi expert, I have a question.

I'd like to show the numeric custom field to metric in the report.

I want to know how to show the nemeric value.

I only can see the integer ..

View comment · Posted Feb 08, 2023 · ☆BeaconHelp

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