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George Parackel
Joined Jun 06, 2023
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Last activity Jan 28, 2025
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Latest activity by George Parackel
George Parackel commented,
Why is this feature taking such a long time to shape up. It is a super critical feature and should have been delivered long ago
Do we have an expected roll out date?
View comment · Posted Jan 28, 2025 · George Parackel
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George Parackel commented,
Focus mode is an extremely essential feature for Omnichannel. Eagerly waiting for this feature to be released. Could you please notify me when we have this in production
View comment · Posted Mar 12, 2024 · George Parackel
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George Parackel commented,
Hi There,
This is an extremely important functionality for us. Similar to Talk, we would want "Wrap up Time" to be made available for chats too. This will enable our agents to spend time completing all ticket related activities without having to keep it pending for end of day
View comment · Posted Jun 06, 2023 · George Parackel
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