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Sean Test
Joined Jul 17, 2024
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Last activity Feb 12, 2025
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Latest activity by Sean Test
Sean Test commented,
CommentTicket management
Is there a way to add the highlight field into the Formatting options columns for the view
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View comment · Posted Feb 12, 2025 · Sean Test
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Sean Test commented,
CommentSlack integration
When trying to @ a user when creating an internal comment from a slack channel, when it shows in the actual Zendesk ticket, the user's name doesn't populate, only random characters. For ex: @U03VCFKNZB0. Does anyone have any insight on this? Thanks
View comment · Posted Jul 17, 2024 · Sean Test
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