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George Sokar
Joined Jul 20, 2022
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Last activity Jul 20, 2022
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Latest activity by George Sokar
George Sokar commented,
Community comment Feedback - Reporting and analytics (Explore)
Macros Are important for support, and figure out Macros usage per ticket is crucial for performance assessment,
Although I am using Tags, I can get only the tickets that used the Macros. I am looking to get how many times this macro is used per every ticket.
I believe ZD product team should consider better utilization for Macros using Explore
View comment · Posted Jul 20, 2022 · George Sokar
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