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Testing Only

Joined Jul 20, 2022

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Last activity Mar 08, 2023

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ACTIVITY OVERVIEW

Latest activity by Testing Only

Testing Only commented,

CommentTicket automation and collaboration

+1 for Direct Messaging, it would be the most useful feature for us too. 

Is it already being worked on? If so, a quick update to all of us would be nice.

View comment · Posted Mar 08, 2023 · Testing Only

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Testing Only commented,

CommentTicket customization

Hello! 

Great feature, but it'd be absolutely amazing to be able to change the color of the label seen in the agent workspace. It's pretty confusing to have the same color as an already existing ticket status.

If possible to be kept up to date on this specific request, that'd be lovely. Thanks!

View comment · Edited Jan 27, 2023 · Testing Only

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