Mark Wiles
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Last activity
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Activity overview
Latest activity by Mark Wiles-
Mark Wiles commented,
Thank you Karl Dominic Guerra - it'll be interesting to see if anyone is willing to share any custom code they've written for this. Earlier I was thinking that the answer might be similar to the s...
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Mark Wiles commented,
Yes, we have this need since we are trying to redirect users back to our main site upon submission. Thank you.
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Mark Wiles commented,
Now that our team will be remote for much of the time in the future, these data will be essential for helping us document that our team is engaged as needed regardless of location. Thank you.
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Mark Wiles created a post,
Limit the number of articles displayed in the Zendesk widget
We are finding that Zendesk does a great job of returning relevant articles when our users are entering their question in the Zendesk widget. The correct article is usually in the top 5, so can we...
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Mark Wiles commented,
Thank you Chris ! Works great.
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Mark Wiles commented,
Yes - agreed - I'm trying to adhere to brand standards, and I'm challenged to make this work with the widget. Thank you!
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Mark Wiles commented,
OK - thanks for confirming! "Brief blocks" would also be helpful for website addresses.
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Mark Wiles created a post,
Inserting small content blocks as part of a sentence
Maybe I'm misunderstanding something, but one of my intended uses for content blocks was with very small bits of content and links. For instance, let's say I have an annual event that's referenced...
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Mark Wiles commented,
Thanks @kharlo! I appreciate your quick feedback and note that at least we could accomplish via custom code.
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Mark Wiles commented,
Hi, does anyone know if we can edit this text (image attached)?