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Aimee Rondeau

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Latest activity by Aimee Rondeau
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    Aimee Rondeau created a post,

    End User Not Receiving Tickets Manually Added By Agents

    Answered
    1. Community
    2. Zendesk Suite Q&A

    We seem to have an issue where tickets added manually by agents to contact a customer (using the Add feature in the top left) are not received by the end user when sent. Or, they receive an email t...

    • Aimee Rondeau
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