Naomi Watnick

Total activity

14
Last activity

March 28, 2023 18:18
Member since

August 02, 2022 23:35
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Recent activity by Naomi Watnick

Andrei Kamarouski - Question, if I have additional conditionals that I need to add in the "ANY" section, would you recommend I just leave out the 'Ticket | Is | Created' or 'Ticket | Is | Updated' ...
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- Naomi Watnick
- Created March 28, 2023 18:18
- 0 votes
Ah - Ok. Thank you Prateek Chhetri
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- Naomi Watnick
- Created October 05, 2022 19:14
- 0 votes
Thanks Prateek Chhetri - I have the ability to set an internal comment when the ticket gets unassigned by the "Out of Office" app. I'd like to make the internal comment more relevant so the teammat...
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- Naomi Watnick
- Created October 03, 2022 18:52
- 0 votes
Hi Friends 👋 - Is there any way we can have the app expose who the previously Assigned Agent was in the ticket? We're able to utilize a custom target and add an internal comment stating the ticket ...
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- Naomi Watnick
- Created October 01, 2022 02:06
- 0 votes
Thanks @.... I'll reach out to my colleague as I was told it was only supposed to be in our sandbox environment. Also, can you please give me access to the link you provided in the last comment? Th...
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- Naomi Watnick
- Created August 25, 2022 22:10
- 0 votes
Our UI recently changed and we now have big bold status "buttons" any view. When I do a search and use the filter drop-down, when I add a Status to filter by, the search string adds: custom_status_...
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- Naomi Watnick
- Created August 24, 2022 19:29
- 0 votes
+1 We've experienced this too! Brett Bowser do you have any info on this? Thanks!
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- Naomi Watnick
- Created August 02, 2022 23:35
- 0 votes