Jasson Andrade

1. Community
2. Feedback - Help Center (Guide)
3. Bot Flow Builder and Help Center articles

I also want this feature. We don't want to open our support articles up to the public but we also want to save time by using the built in bot flow builder. The only workaround I found was to add a ...

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• Jasson Andrade
• Created June 05, 2023 11:00
• 0 votes

1. Bots and automation
2. Bots and automation advice and troubleshooting
3. Can the bot builder display articles from a non-public help center?

Hi Dane, Do you have a more specific timeline for the improvement to the flowbuilder where we can have it utilize articles which are not marked as viewable to everyone and instead are marked for vi...

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• Jasson Andrade
• Created June 04, 2023 10:39
• 0 votes

1. Bots and automation
2. Custom bots and bot building documentation
3. Suggesting restricted help center articles in a bot answer

Hi James,  Is there a more specific timeline for this feature? Our org uses restricted articles only and currently I am unable to build an effective bot in the flow builder. Thanks

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• Jasson Andrade
• Created June 04, 2023 10:36
• 0 votes