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Erik Norman
Joined Jun 09, 2022
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Last activity Jun 09, 2022
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Erik Norman commented,
CommentWorking with articles in the knowledge base
I bumped into this thread, since I'm researching how to write different support articles for various product versions.
Context:
we are soon releasing v2 of our product/service, and we'd like to change all relevant articles to reflect the new features, and "switch over" to the new versions of the support/KB articles once the new product/service version is released.
How would I approach that?
View comment · Edited Jun 09, 2022 · Erik Norman
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