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Erik Norman

Joined Jun 09, 2022

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Last activity Jun 09, 2022

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Erik Norman commented,

CommentWorking with articles in the knowledge base

I bumped into this thread, since I'm researching how to write different support articles for various product versions.

Context:
we are soon releasing v2 of our product/service, and we'd like to change all relevant articles to reflect the new features, and "switch over" to the new versions of the support/KB articles once the new product/service version is released.

How would I approach that?

 

View comment · Edited Jun 09, 2022 · Erik Norman

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