Zac created a post,
Received this feedback from a knowledge manager today: When changing a management permission group and saving, the changes aren't reflected in guide manager when applying the filter "managemen...
Zac commented,
I agree with Heather - we have actually had similar feedback from within our team on the challenge of turning off comments one-by-one for certain branded experiences and I can't believe I didn't me...
Zac commented,
Hi Daniel, I am very interested in the approach you are taking to code-splitting. Some of us with more complex implementations may not be able to fully realize those benefits. I may have multiple d...
Zac commented,
We have just come across a situation where we would find it helpful to change the source language of a group of articles, in bulk.
Zac commented,
Based on the promoted post in the community that introduces the EAP, there are a couple of other bulk type actions that would be helpful to us: Change Section Change Author Change Author would be...
Zac commented,
Hi all, We have challenges around this as well (I think every organization managing live service products struggles in this area). We have tried some similar solutions to yours (I love your problem...
Zac created a post,
In our use case, we want to allow some agents to publish to an internal audience, where other agents will be able to see the article. At the same time, we want to restrict them from publishing to a...
Zac created a post,
I cannot delete permission groups at the moment.
Zac created a post,
When an agent creates an article, they can set the "Managed by" field to any Permission Group they are a member of. Here is a scenario that can cause agent confusion: The agent is a membe...
Zac commented,
Wow, this is very interesting. How did you discover this behavior? I'm curious if this behavior is impacting our AB results. This would probably be helpful to us, too!