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Jordan Reynolds

Joined Jan 03, 2023

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Last activity Nov 07, 2023

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Latest activity by Jordan Reynolds

Jordan Reynolds commented,

CommentViews, ticket status, and ticket fields

Hi, I've tried this and for some reason this isn't working for me. I have set the tags and the ticket isn't being updated. Can I get some assistance with this please?

View comment · Posted Nov 07, 2023 · Jordan Reynolds

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Jordan Reynolds commented,

CommentSecurity and user access in Zendesk Support

Is it possible to restrict ticket priority status if they are registered? We have set the requirement for registration. We do not want anonymous users to submit critical issues.

View comment · Posted Jan 03, 2023 · Jordan Reynolds

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