
Frits van Dee
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Total activity107
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes57
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Subscriptions40
Activity overview
Latest activity by Frits van Dee-
Frits van Dee commented,
Hi Madalina, I start with some first assumptions. You have one trigger that sets both the priority and sends the email. As the Priority is set, the conditions part of the trigger is correct. You h...
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Frits van Dee commented,
Having a hard time to inform our users to set the permissions and "repairing" mistakes. It is too complicated for them and that leads to discussions about other solutions. Please help us to make Gu...
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Frits van Dee commented,
Hi Tiago Soromenho, This is what we experience as well with our agents and our customers (end-users) It is frustrating that some users experience issues while others can log in without problems. at...
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Frits van Dee commented,
Any update on this? We do have customers that use Safari and can not log in on our help center. I can not tell them to use another browser. What can we do to support our customers without the hassl...
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Frits van Dee commented,
Hi Bogdan, Is it already possible to use the created date as a sorting option?
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Frits van Dee commented,
We are searching for a way to prevent email to be sent to cc as well. Our use case is that we need to add a PUBLIC reply when we want to fool the SLA system when a "thank you" message is received. ...
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Frits van Dee commented,
We found using Tag Manager breaks links with a # in it. Does anyone experience similar issues?
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Frits van Dee commented,
Hi, We do want to start using Tag Manager. This will give us the ability to track visitors that use multiple webistes, like our corporate website, product blogs, helpcenter, etc... Please advice h...
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Frits van Dee commented,
Same here.... :(
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Frits van Dee commented,
We would like to give the ability to our users to choose for individual emails or for a daily digest. We also would like to setup forums that are default or mandatory to follow when you signup.