Frits van Dee

1. Community
2. Guide Q&A
3. End users can't sign in with Safari

Any update on this? We do have customers that use Safari and can not log in on our help center. I can not tell them to use another browser. What can we do to support our customers without the hassl...

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• Frits van Dee
• Created September 25, 2019 14:49
• 1 vote

1. Community
2. Guide Q&A
3. Creating a "Sort by" Button for the Search Results Page in Guide

Hi Bogdan, Is it already possible to use the created date as a sorting option?

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• Frits van Dee
• Created September 18, 2019 09:00
• 0 votes

1. Community
2. Support Q&A
3. Ability to disable emails to CC's

We are searching for a way to prevent email to be sent to cc as well. Our use case is that we need to add a PUBLIC reply when we want to fool the SLA system when a "thank you" message is received. ...

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• Frits van Dee
• Created January 03, 2018 11:32
• 0 votes

1. Community
2. Support Q&A
3. Use Google Tag Manager to track events and clicks on links

We found using Tag Manager breaks links with a # in it. Does anyone experience similar issues?

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• Frits van Dee
• Created May 03, 2016 12:49
• 0 votes

1. Community
2. Support Q&A
3. Use Google Tag Manager to track events and clicks on links

Hi, We do want to start using Tag Manager. This will give us the ability to track visitors that use multiple webistes, like our corporate website, product blogs, helpcenter, etc...  Please advice h...

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• Frits van Dee
• Created February 22, 2016 09:32
• 0 votes

1. Community
2. Support Q&A
3. WYSIWYG editor panel disappeared

Same here.... :(

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• Frits van Dee
• Created January 21, 2016 15:36
• 0 votes

1. Community
2. Support - Zendesk-led Discussions
3. Tell us about your scary tickets, get swag! Halloween 2015 edition

As we did not manage to reproduce something by a written scenario only, we asked one of our partners to make a screen recording of a reproducible scenario to make our application freeze. We watched...

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• Frits van Dee
• Created October 29, 2015 18:42
• 1 vote