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Tom Matthews

Joined Jun 10, 2022

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Last activity Apr 17, 2024

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ACTIVITY OVERVIEW

Latest activity by Tom Matthews

Tom Matthews commented,

CommentSingle sign-on

Hi there, 

We're on the Professional plan and want to know if it's possible to allow some articles to be seen publicly, without the need to sign into our platform? We've got the articles set to ‘Everyone’ but this is everyone who is logged in. We've got some technical articles we want visible publicly to non-platform users, i.e. developers implementing our tool.

Thanks!

View comment · Posted Apr 17, 2024 · Tom Matthews

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Tom Matthews commented,

Community comment Q&A - Help center and community

Hi Tipene Hughes. This is the section for our Section content: 


   

     

      {{#if section.sections}}
       
      {{/if}}

      {{pagination "section.sections"}}

      {{#if section.articles}}
       

              {{#each section.articles}}
               

  •               {{#if promoted}}
                   
                     

  •           {{/each}}
           

      {{else}}
       
          {{t 'empty'}}
       

      {{/if}}

      {{pagination "section.articles"}}

   

 

View comment · Posted Sep 28, 2022 · Tom Matthews

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Tom Matthews commented,

Community comment Q&A - Help center and community

Tipene Hughes This is exactly what we needed! Thank you so much. 

For some reason I'm intermittently no longer seeing the SVG I'm adding to promoted articles. Is there any way to get this part added too?


                       
                     

I've added an example of a section where it's still being applied, and a section where it's not being applied. 

View comment · Posted Sep 08, 2022 · Tom Matthews

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Tom Matthews created a post,

Post Q&A - Help center and community

Does anyone know how to get all the articles that are in the Section displaying as a list in the Category page at all?

Here's what I've got, and I'm trying to achieve the full list, similar to how Slack are doing here

 

This is my category page, which is the standard Copenhagen theme: 


  
 

   

Help Centre


   

{{ t 'search' }}


   
     




 

 

   

     

     

        {{#each sections}}
         

           


              {{name}}
           


            {{#if articles}}
             

                    {{#each articles}}
                     

  •                     {{#if promoted}}
                         
                           

  •                 {{/each}}
                 

              {{#if more_articles}}
               
                  {{t 'show_all_articles' count=article_count}}
               

              {{/if}}
            {{/if}}
         

        {{else}}
         
            {{t 'empty'}}
         

        {{/each}}
     

   

 

 

Edited Aug 17, 2022 · Tom Matthews

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Tom Matthews commented,

Community comment Q&A - Help center and community

Hi Ifra Saqlain thanks for the steer. 

Unfortunately this didn't work. 

I still see the following:

View comment · Posted Aug 15, 2022 · Tom Matthews

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Tom Matthews commented,

Community comment Q&A - Help center and community

Have there been any updates on the ability to display all articles in a section on the category page yet, rather than having the link that says "See all X articles"?

Currently this is my category page category_page.hbs.


        {{#each sections}}
         

           


              {{name}}
           


            {{#if articles}}
             

                    {{#each articles}}
                     

  •                     {{#if promoted}}
                         
                           

  •                 {{/each}}
                 

              {{#if more_articles}}
               
                  {{t 'show_all_articles' count=article_count}}
               

              {{/if}}
            {{/if}}
         

        {{else}}
         
            {{t 'empty'}}
         

        {{/each}}
     

View comment · Posted Jun 10, 2022 · Tom Matthews

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