Galen Bertozzi

1. Community
2. Zendesk Suite Q&A
3. Recall / unsend email

Dan Borrego or someone from Zendesk, could you please comment if this functionality is on the roadmap? The use case and value should be pretty clear as highlighted in the comments above. Thanks! 

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• Galen Bertozzi
• Created November 02, 2022 19:38
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. See the last time a trigger was used

Sorry @nina, can you confirm if there is a way to find the last ticket (or any example ticket for that matter) that a trigger fired on? I can see that I have a trigger that is firing on occasion bu...

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• Galen Bertozzi
• Created October 11, 2022 04:05
• 1 vote

1. Community
2. Feedback - Voice (Talk)
3. Scheduling Software For Outbound Phone Calls

Bryant Eadon FYI another thread on this feature here. 

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• Galen Bertozzi
• Created July 27, 2022 21:45
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Call Back Feature: Request Time Frame

Hello, I am also very much interesting in this feature, exactly as Bryant outlined above. Is there any plans to develop this feature. Bryant Eadon what workaround have you implemented so far, if an...

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• Galen Bertozzi
• Created July 27, 2022 21:43
• 0 votes