Sara Ledger
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Total activity55
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes5
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Activity overview
Latest activity by Sara Ledger-
Sara Ledger commented,
Ponso If you change the Slack display name of the individual person to one word (ex. @SaraLedger instead of @Sara Ledger) then it should work the same as groups. It's annoying to have to update eve...
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Sara Ledger commented,
Barry Neary - Will an announcement be made when the beta is ready so we can apply for the beta program?
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Sara Ledger commented,
I am also interested in the ability to be able to append pieces to a Subject. For example, if something has an escalation, separate from the priority, we can use a trigger to append specific text t...
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Sara Ledger commented,
Is is_suspended able to be used in import files to bulk update End users for example in the case of updates to a do not contact list?
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Sara Ledger commented,
Is there any plan to make this functionality available to any other plans aside from Enterprise?
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Sara Ledger commented,
Dave Dyson - It sounds like Jonathan is asking for something different which is the same request I'm looking for. We don't want to limit the entire People permission to Read Only. We need to be abl...
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Sara Ledger commented,
Also looking for this functionality specifically for People fields so we can have customer data sync from another system and prevent that specific field from being editable by agents.
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Sara Ledger commented,
Sean Chuang - That is not how Zendesk has previously utilized, or continues to utilize the forum based on many other posts I follow and have seen updated in recent months. They get updated with no ...