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Sara De Nolf's Avatar

Sara De Nolf

Joined Jan 25, 2023

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Last activity Mar 02, 2023

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Latest activity by Sara De Nolf

Sara De Nolf commented,

CommentTicket basics

When we cc other departments (non-Zendesk users) and they reply to the customer via email they were cc'ed on the private notes are included in the email thread. Is there a way to stop this? 

View comment · Posted Jan 25, 2023 · Sara De Nolf

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