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Rick Marx

Joined Nov 23, 2022

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Last activity Mar 07, 2023

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Rick Marx commented,

Community comment Feedback - Ticketing system (Support)

Another vote for this, this would greatly help us automate certain cases.

We would appreciate the option for Is Greater Than / Is Less Than / Equals as well.

Our use case: We filter out certain tickets based on a number field, either these numbers are deprecated in a way, or numbers below a certain point should go to a different group for example.

View comment · Posted Dec 01, 2022 · Rick Marx

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Rick Marx commented,

CommentWorking with articles in the knowledge base

I would also see a better use case for content blocks in macros in our company, likely even better than for the articles. Is there something planned along these lines, or is there an alternative we can use?

View comment · Posted Nov 23, 2022 · Rick Marx

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