Bill Cao
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Total activity31
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes16
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Subscriptions7
Activity overview
Latest activity by Bill Cao-
Bill Cao commented,
Hi, Is possible to sum all durations of one field on a status to form a calculated attribute? i.e Field 1 stays on status A for 5 minutes; on status B for 10 mintues; then back on status A for 15 ...
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Bill Cao commented,
Hello, I am interested in when this will be available as well. Thanks.
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Bill Cao commented,
It's been almost 3 years since the first post dated October 2019. I am one out of so many customers crying for this feature.
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Bill Cao commented,
The view of my followed tickets should be a default, simple, essential feature, in addition to other views. Don't have to do these steps to get it. Zendesk's resopnse is not acceptable.
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Bill Cao commented,
We need this as well.
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Bill Cao commented,
Did anyone encounter "unknown error" when installing "zendesk-for-jira-3.0.24-production.jar" to jira server (v8.5.4 or other versions). The plugin 3.0.24 is supported on jira 7.0.0 thru 8.22.6 per...
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Bill Cao commented,
Hi Dave, Thank you. I have installed Ticket Field Manager app, it is great tool. Also is it possible to highlight the missed (not filled in after submitting the ticket) mandatory fields' in red co...
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Bill Cao commented,
Can the trigers check the mandatory fields when a ticket is created or updated, not just sloved?