Bill Cao
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Total activity39
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes16
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Subscriptions11
Comments
Votes on activity by Bill Cao-
It's been almost 3 years since the first post dated October 2019. I am one out of so many customers crying for this feature.
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The view of my followed tickets should be a default, simple, essential feature, in addition to other views. Don't have to do these steps to get it. Zendesk's resopnse is not acceptable.
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Hi All, Is there a way of workaround to post the comments from Zendesk tickets in the Comments area instead of Zendesk Support? We really need all the comments in Jira to stay in Comments area, don...
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Is there any progress on this topic? Thanks
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I am looking for a way that a light agent can unfollow a ticket which is not needed to follow any more.
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Hi, Is possible to sum all durations of one field on a status to form a calculated attribute? i.e Field 1 stays on status A for 5 minutes; on status B for 10 mintues; then back on status A for 15 ...
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Hello, I am interested in when this will be available as well. Thanks.
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We need this as well.
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Did anyone encounter "unknown error" when installing "zendesk-for-jira-3.0.24-production.jar" to jira server (v8.5.4 or other versions). The plugin 3.0.24 is supported on jira 7.0.0 thru 8.22.6 per...
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Hi Dave, Thank you. I have installed Ticket Field Manager app, it is great tool. Also is it possible to highlight the missed (not filled in after submitting the ticket) mandatory fields' in red co...