Annie Chen

Thanks Daniel, I've started using the custom translation and it looks great!

Is there any way to adjust the translation for the name of the chatbot answers?

Hello Daniel Aron ,

Wondering if there's any news or progress with the new feature that improves the Chatbot's translation?

Please do reply this discussion thread when the feature is ready, thank you!

Our Chatbot's default language is English, and we noticed some translations are not very precise.

Is it possible for us to define some of the translated words, instead of Zendesk Chatbot handling the whole translation through a third party tool? 

For example, we don't want our product name to be translated into weird words, we'd like to keep our product name in English(untranslated) when mentioned in the Chatbot.

Also, we noticed some general words are not nicely translated, especially with traditional Chinese, would it be possible for us to edit dynamic content for the Chatbot translations?