Admin
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Total activity21
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes1
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Activity overview
Latest activity by Admin-
Admin commented,
FYI Brett Bowser Until today we haven't got any resolution yet.If you can just let us to this on our end then there will be no such issue. Let's not complicate the process, this is just a simple do...
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Admin commented,
Hey Brett, thanks for creating ticket but I already have existing one - 11912864 that up until now no one is doing any action at all. Why Zendesk don't let us cut down our license on our end? It's ...
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Admin created a post,
Downgrade License - Ticket #11912864
I requested to cut down our license given that we are not using all of it hence created ticket to support but no one is responding to me despite of follow up emails. If someone can tap the assignee...
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Admin commented,
I am afraid incoming notification sound is not possible for email but possible for chat. You can set up email notification though for email respond whenever a tickets has been updated by the end us...
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Admin commented,
Elizabeth Chong - do you mean notification for agent in the event of ticket creation?
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Admin commented,
Hello Scott Allison - I mended the CSAT placeholder Survey from this {{satisfaction.rating_section}} to this {{satisfaction.rating_url}} but is this really the expected behaviour on how it will loo...
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Admin commented,
Best if chat transfer should also have some notification for the chat recipient.
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Admin commented,
Hope Zendesk can implement this the soonest time possible.
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Admin commented,
Hey Tom Dupuche - It's now 2023 but still don't have any definite date as to when this will be made available. So what's the update on this one now? end of 2023 I guess?