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Recent activity by Sam Recent activity Votes
  • customizing the email label in the pre-chat form


    Hello I have been hunting around for an answer to this but am failing to find anything clear cut. Is there a way to edit the email label on the pre-chat form via the api or otherwise? Ideally we'd ...

  • zE.setHelpCenterSuggestions


    hope this is the right spot. Can someone clarify if I am understanding this statement properly 'The zE.setHelpCenterSuggestions() method can be called multiple times, which can be useful in a singl...

  • hide custom chat button when no are agents online


    Hello, Firstly, I apologise if this has already been covered off as I suspect it probably has. Alongside the Zendesk button, we have custom chat button on our hc that fires the chat button on click...

  • display FAQ section on

    hello, I am trying to add the contents of a section we are using for FAQs to our support homepage, something like his https://help.cottonon.com/hc/en-us Its similar to whats being asked here https:...