Nico Plinke

1. Agent guide
2. Ticket management
3. Creating a ticket on behalf of the requester

Hi,We are using organizations to represent our customers businesses (we support a B2B product, and each business has multiple users that can make requests).When we want to start a ticket, we don't ...

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• Nico Plinke
• Edited October 19, 2022 13:27
• -1 votes

1. Zendesk Suite
2. Getting Started with Zendesk Suite
3. About Zendesk channels

Hi,When I create a ticket from a community post, the channel is empty.How can I set a channel here?  

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• Nico Plinke
• Created October 06, 2022 07:26
• 0 votes