Cameron Milne
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Total activity31
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Last activity
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Member since
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Following0 users
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Votes13
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Activity overview
Latest activity by Cameron Milne-
Cameron Milne commented,
Whilst I appreciate there is an app for this, this should be built in to the system rather than having to pay $15 per agent as an add on.
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Cameron Milne commented,
Will Martin Legend! Are you able to create a sound notification extension that lets you know a ticket has been updated? If you can.. you would be the ultimate boss!
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Cameron Milne commented,
Adrian Harle I agree, this is completely superfluous information. The fact you cannot adust the content in that User Context panel is baffling to me also.
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Cameron Milne commented,
Considering it seems ZD are continuing to drop the ball on this one and continue to do so (it's only been 4 years..) has anyone found a reasonably priced third party app that fixes this???
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Cameron Milne commented,
How is this not a feature??
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Cameron Milne commented,
Couldn't agree more, the information there is completely unhelpful.
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Cameron Milne commented,
I agree, the system needs to be upgraded to allow it to serve its basic function. This could be actioned so quickly by your team, I'm personally amazed it doesn't do it already (unlike competitors ...
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Cameron Milne commented,
Agreed, this is a most annoying feature that Slack (and most platforms) have. When will this be implemented? It must be such an easy fix.
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Cameron Milne commented,
Brilliant, thanks for your help @...!
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Cameron Milne commented,
Hi all, Is there any way to make it only fire the trigger once to Slack? For example, we tag marketing which sends the trigger to Slack, then they comment on the ticket internally (which sends a ne...