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praveen kumar

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Latest activity by praveen kumar
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    praveen kumar created a post,

    Automation Rules / Definitions

    1. Community
    2. Zendesk APIs

    I am looking for a way to retrieve the conditions and actions for automations using the API. However, there does not appear to be a direct API for this. Is there an alternative method for fetching ...

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    praveen kumar commented,

    1. Community
    2. Zendesk APIs
    3. Automations Definitions Api

    Hey Serge, I'm looking for something like this https://developer.zendesk.com/api-reference/ticketing/business-rules/triggers/#list-trigger-action-and-condition-definitions but for automations. 

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    praveen kumar created a post,

    Automations Definitions Api

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    1. Community
    2. Zendesk APIs

    Just like there is an API to get trigger definitions is there an API to get automation definitions.

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