Carmen Reilly

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request: Add the ability to suspend or deactivate Organizations

I am looking for some community assistance on a workaround and an update from product management on when we can expect this on the roadmap. There are a couple of issues with deleting the account. W...

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• Carmen Reilly
• Created May 22, 2023 16:17
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request: Add the ability to suspend or deactivate Organizations

Is the ability to deactivate a customer (organization) available yet or on the roadmap?  This is really necessary in order to easily manage our customers and their ability to log a ticket if their ...

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• Carmen Reilly
• Created May 03, 2023 13:01
• 2 votes

1. Community
2. Feedback - Help Center (Guide)
3. Knowledge Article Templates

As a company just starting to use Zendesk - we have 100's of KB's we want to add without a ticket.  Very frustrating that we are unable to make use of templates in Guide.  It looks like this feedba...

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• Carmen Reilly
• Edited March 30, 2023 19:08
• 0 votes