Thomas Fowler
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Activity overview
Latest activity by Thomas Fowler-
Thomas Fowler commented,
If the field is blank when the macro is ran, then the comment will include the new values within the placeholder without submitting the ticket first. When the field already contains a value, then t...
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Thomas Fowler created a post,
Macro Placeholders populating old/incorrect data
If you use a single macro to edit fields in a ticket and then also add a private comment with placeholders for the fields you just adjusted in that same macro, the comment will retain the old field...