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Asmita Khan
Joined Sep 17, 2024
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Last activity Sep 17, 2024
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Latest activity by Asmita Khan
Asmita Khan created a post,
Hi, I would like to create parent and child labels in articles to tie down the broader categories to their sub categories. For example, Account>Billing, is this possible in Zendesk? What is the best way to go about this?
Posted Sep 17, 2024 · Asmita Khan
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Asmita Khan commented,
Hi, is it possible to add parent and child labels to articles, for example, Account>billing, here account being the parent label and billing child label, what is the most efficient way to go about this? Does adding “>” work?
View comment · Posted Sep 17, 2024 · Asmita Khan
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