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Shai Israeli
Joined Sep 14, 2022
·
Last activity Sep 15, 2022
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Latest activity by Shai Israeli
Shai Israeli commented,
Community comment Developer - Zendesk SDKs
Thanks for the quick response!
I've succeed to package a zip.
I faced another issue, maybe you can help me to solve it.
I'm trying to get ticket details when the status is changed.
I'm trying to get ticket details when the status is changed.
my code is:
async _statusChanged(){
const [ticket] = awaitPromise.all([
this._client.get('ticket')
]);
console.log(ticket.createdAt)
}
This function is fired by the trigger client.on('ticket.status.changed')
The issue is that on the console ticket.createdAt is undefined - seems like the object is empty.
Thanks in advance,
Shai
View comment · Edited Sep 15, 2022 · Shai Israeli
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Shai Israeli commented,
Community comment Developer - Zendesk SDKs
Hi Eric Nelson,
I followed your documentation and things are not worked for me (trying to use the app as it is and upload it manually).
The main issue is that I didn't succeed to package the app into a .zip file.
Thanks in advance!
View comment · Posted Sep 14, 2022 · Shai Israeli
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