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Jean-Luc Lamarche

Joined Jun 29, 2022

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Last activity Jun 15, 2023

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ACTIVITY OVERVIEW

Latest activity by Jean-Luc Lamarche

Jean-Luc Lamarche commented,

CommentUsing Sell Voice

Is this feature being abandoned ?

View comment · Posted Jun 15, 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche commented,

Community comment Feedback - Sales CRM (Sell)

I second this!

View comment · Posted Jun 15, 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche commented,

Community comment Feedback - Sales CRM (Sell)

@Katarzyna Kurzyńska: Any updates on the SMS ?

View comment · Posted Jun 10, 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche commented,

Community comment Feedback - Sales CRM (Sell)

Add the possibility to add custom fields in products, otherwise it's impossible to map products with PandaDoc catalog custom fields making the integration useless : 

https://support.pandadoc.com/hc/en-us/articles/8241999336471-Product-Catalog#h_01GAR8FCMW97V3WEB5QD92SBF3

View comment · Posted Jun 10, 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche commented,

CommentSell basics

The only working app in marketplace in Sell costs 100$ per month just to show objects in deal cards? There's got to be another way ?!

View comment · Edited Feb 28, 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche commented,

Community comment Feedback - Sales CRM (Sell)

In the following months, we are planning to take a closer look at our SMS offering.

What's coming?

View comment · Posted Feb 22, 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche commented,

Community comment Feedback - Sales CRM (Sell)

Issue 1. SMS displayed from old to new : have to scroll way down over years of message to stay updated in the thread.

Issue 2. Call Bar at the bottom covers the interface. Impossible to send a text message.

Issue 3. Conversation tab is cumbersome, to say the least. Repeating client name and user's name on EVERY single line is a huge, huge waste of real estate screen. You display "Conversations" from new to old, but you display SMS from old to new, go figure why?

Issue 4. Keyboard shortcut "n" to create a note no longer works since you implement this.

Issue 5. The only new way to create a note is through this little stretched box on the right when we had it plain center WITHOUT triggering an extra click!!

Issue 6. On your mobile app, when you click on a phone number you decide to call from phone or app and message from phone or app. On desktop, only calls options are available, there should be an option to sms in the dropdown menu instead of your new blue repetitive button "start conversation" placed on the right of the screen, which is bad design 101.

Issue 7. If you hover the blue button "start conversation" and choose sms, it brings you in 2016 or whichever year you first texted your customer, how bad is this ?!

View comment · Posted Nov 09, 2022 · Jean-Luc Lamarche

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Jean-Luc Lamarche commented,

Community comment Feedback - Sales CRM (Sell)

"In the following months, we are planning to take a closer look at our SMS offering"

You did make changes since last week, what are you guys thinking?

 

1. Send button won't work 50% of the time, you have to quit chrome then clear cache every time this problem occurs, very annoying.

2. Calling interface will go over send button during a call and a calling sequence so you can't text anyone during a call.

3. Messages are displayed from old to new. When you send a new sms, you have to scroll down from YEARS of messages to get to the latest one, every time.

I don't know what your devs are thinking it's a huge non sense.

View comment · Posted Nov 09, 2022 · Jean-Luc Lamarche

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Jean-Luc Lamarche created a post,

Post Feedback - Voice (Talk)

1. Send button won't work 50% of the time, you have to quit chrome then clear cache every time this problem occurs, very annoying.

2. Calling interface will go over send button during a call and a calling sequence so you can't text anyone during a call.

3. Messages are displayed from old to new. When you send a new sms, you have to scroll down from YEARS of messages to get to the latest one, every time.

I don't know what your devs are thinking it's a huge non sense.

Posted Nov 09, 2022 · Jean-Luc Lamarche

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Jean-Luc Lamarche commented,

Community comment Q&A - Sales CRM (Sell)

View comment · Posted Nov 09, 2022 · Jean-Luc Lamarche

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