
Zendesk Administrator
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Last activity
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Activity overview
Latest activity by Zendesk Administrator-
Zendesk Administrator commented,
Thank you Brett. Definitely helps! In our case, customers tend to forward the entire thread to create a ticket which is not proving to be very effective considering the time involved in digesting t...
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Zendesk Administrator commented,
Hi, Is it possible to reduce the 65000 character limit for the "Receiving email at your support address" ?
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Zendesk Administrator created a post,
Truncate the forwarded emails to Zendesk Support
AnsweredHi, We allow our customers to forward emails to our Zendesk email to create a ticket. But the problem we have is few of our customers forward pages of email conversation which ultimately creates a ...