Moe
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Activity overview
Latest activity by Moe-
Moe commented,
Hi I am not sure if I am asking a question in the correct article. I would like to add the Property Panel to show like attached.The order ID field is to be in all tickets. (agents can add or can b...
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Moe created a post,
Reporting: First Reply time/Second reply time of an end-user
Feature Request Summary: To be able to mesure First reply time of an end-user when we create a ticket. Description/Use Cases: In a project, I would like to measure how fast end-users are reply...