Recent searches


No recent searches

Russell Fewing's Avatar

Russell Fewing

Joined Oct 19, 2022

·

Last activity Oct 19, 2022

Following

0

Followers

0

Total activity

6

Votes

4

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Russell Fewing

Russell Fewing commented,

Community comment Feedback - Help Center (Guide)

I admit that when we moved to Zendesk I assumed that 'notifications on change in an article' was an existing feature as it is so fundamental to how many customers work.

The work-around of using comments can result in customers being 'spammed' with every other customers comment (which we usually disable)

Please (and I know this request was first made 7 years ago and has been repeated 100s of times) add an option to notify on a change in an article

View comment · Posted Oct 19, 2022 · Russell Fewing

0

Followers

4

Votes

0

Comments