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Abbe Cohen's Avatar

Abbe Cohen

Joined Jan 25, 2024

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Last activity Dec 11, 2024

Zendesk Product Manager

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ACTIVITY OVERVIEW

Latest activity by Abbe Cohen

Abbe Cohen commented,

CommentAccount settings of the ticketing system

Exciting news! Dark Mode will be launching in Agent Workspace early 2025. Please follow here for more updates as we get closer. 

View comment · Posted Nov 19, 2024 · Abbe Cohen

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Abbe Cohen commented,

Community comment Feedback - Ticketing system (Support)

Hello! 

 

Thank you all for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your request for Dark Mode and other color changes, like internal note.

 

We are actively working on supporting Dark Mode in Agent Workspace. This will also set the foundation for more color changes to come! 

 

We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 

 

Thank you!

View comment · Posted Apr 30, 2024 · Abbe Cohen

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Abbe Cohen commented,

Community comment Feedback - Ticketing system (Support)

Hello everyone!

Exciting news... we've heard you, and in early 2025, Zendesk will support Dark Mode out of the box. We're excited to bring this to the community. You'll see this first in Agent Workspace, and continue from there as we eventually will support all of Zendesk in Dark Mode. 

Please add any feedback you have here as we are actively working on this and your feedback is important!

View comment · Edited Nov 19, 2024 · Abbe Cohen

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