Justin
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Activity overview
Latest activity by Justin-
Justin commented,
Sorry for the delay. I was able to get that figured out, but now when running some tests with the positive/negative placeholders, the links bring users to a page asking them to sign in. Is this a k...
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Justin commented,
Is it true that macros still can't be placed where the cursor is?
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Justin commented,
Has anyone tried incorporating something like this solution within macros, to send CSAT with each public ticket comment? In my tests, I am able to click "good" and brought to the good r...
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Justin commented,
+1
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Justin commented,
We love the social SSO options, but if someone is on a community page > sign up > confirms via email > enters password selection > they are then redirected to our help center home page....
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Justin commented,
That worked perfectly in our sandbox. Thank you so much!
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Justin commented,
For community post pages. We want the button to say “follow this discussion” instead of “follow”. Is this possible to change?
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Justin commented,
@Nicole - Ideally we would have an HTML option within the editing options of a post itself.
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Justin commented,
Change we change the words "Follow" and "Unfollow" ?
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Justin commented,
Would appreciate any urgent advice. Is it possible to use HTML within Zendesk community? For example, if we want to embed an image and have it displayed centered?