Justin
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Total activity149
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes13
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Subscriptions15
Activity overview
Latest activity by Justin-
Justin commented,
This is crucial for us
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Justin commented,
+1 would be super helpful to have this feature. It seems to only apply to the metrics and not the attributes added as rows.
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Justin commented,
Alejandro Colon thanks! This is what I was leaning towards, but find it odd that the Zendesk recipes in a few articles use "hours since update" instead of "hours since requester update."
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Justin commented,
We're running into issues with bump bump solve. In the conditions, it looks for "hours since update" but what happens if an agent goes back into the ticket and updates a field, or another automatio...
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Justin created a post,
Any plans to add quoting functionality?
CompletedOne common community feature that seems to be missing from Gather: ability to quote a comment. Since users are often times replying to a specific comment, are there any plans to add quoting capabil...
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Justin commented,
Thanks Kasper. What do you mean by build up the presentation then link to community topic/posts? Is it possible to use the API to display both the topic/post and comments on our own web pages? For ...
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Justin created a post,
Is it possible to embed Gather topics on main website?
Has anyone embedded Gather (or any community tool) into their main website? Often times, community is siloed on a separate space from the main website, but we are hoping to find some examples of co...
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Justin commented,
+1 this is sooo needed.
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Justin commented,
Can we hide a ticket form from the drop down for ALL users regardless of org? The form would only be accessibly via a direct link...
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Justin commented,
Is it possible to only send followers updates on certain comments? Or, a way to remove followers and then re-add them based on triggers?