Colleen Hall
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Total activity246
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Last activity
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Member since
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Following1 user
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Followed by7 users
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Votes47
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Subscriptions128
Activity overview
Latest activity by Colleen Hall-
Colleen Hall created an article,
Tymeshift Workforce Management resources
Tymeshift is Zendesk's workforce management (WFM) solution. Tymeshift improves the predictability and efficiency of customer service organizations through its wide range of planning, scheduling and...
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Colleen Hall commented,
Hi Mirek Kokes, The team is aiming for early next year for updates to closed and archived tickets. Please check out the Community topic for the most up-to-date information.
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Colleen Hall commented,
Hi Josh Keller, The API is planned for the GA release. Please see this post in the Organization Merge beta community for more information about planned improvements. You can also share your feedbac...
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Colleen Hall commented,
New beta for Support Merging organizations This open beta introduces the ability for admins to merge two organizations into one. You can save time and effort by automating the updates to the organi...
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Colleen Hall created an article,
What's new in Zendesk: November 2023
Click Follow in the What's New section to be notified each month when the What's New is published. Check out what's new in the last month: Support Explore Guide Account Agent guide Social Messag...
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Colleen Hall commented,
Hi Jysk IT en del af Sagro I/S and everyone, I'm sorry for the delay! The rollout was paused temporarily last week but has since resumed. You should see it in your account soon! Please see the upd...
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Colleen Hall commented,
Hi Quinn McHugh,The rollout for the views increase is ongoing through Oct 6th. You should see it in your account soon!
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Colleen Hall commented,
Hi Glen Schneider, Simon Blouner, and Brettany Rhodes, The rollout for the increased views started on Sep 29 and is in the process of rolling out in phases through Oct 6. You'll automatically see t...
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Colleen Hall created an article,
Merging organizations (beta)
What's my plan? Note: The ability to merge organizations is currently in an open beta and not all functionality is available yet. If you try out merging organizations, share your...
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Colleen Hall commented,
Hi AJ Sneed, It's not possible to reorder the ticket statuses at this time. If you'd like, you can share your feedback in our Product Feedback discussion. Product managers regularly review suggesti...